Privacy Policy

1. Information We Collect

We design TASKBOX to collect only the information necessary to provide and improve the Service.

• Account information: When you create an account, we may collect your phone number, name, and basic profile details needed to identify you and secure your account.
• Usage data: We may collect non-sensitive information about how you use the app (for example, feature usage, session duration, and in-app interactions) to improve performance and user experience.
• Documents & scans: When you scan documents, create PDFs, or use text extraction, your content is processed to provide the feature. Depending on your settings, documents may be stored locally on your device or securely in our systems so you can access your history.
• Survey data: If you create or respond to surveys, we collect the questions, answers, and related metadata (such as timestamps) in order to display results, analytics, and reports.
• Payment and subscription data: When you purchase internet bundles, subscriptions, or other services, we may process transaction details (such as payment method, bundle type, and transaction status). Payment processing is handled by trusted third-party providers (for example, WAAFI, Premier Wallet, or E-Dahab), and we do not store full payment credentials.
• Device and connectivity information: We may collect basic device information (such as device model, operating system version, and network type) to troubleshoot issues and optimize performance, including internet speed tests.

2. How We Use Your Information

• To provide and maintain the TASKBOX Service and its core features.
• To process your transactions, subscriptions, and internet bundle purchases.
• To store your document, scan, and survey history when enabled.
• To secure your account and prevent fraud or misuse.
• To analyze usage and improve app performance, reliability, and design.
• To communicate with you about updates, changes, and support requests.

3. Data Sharing

We do not sell your personal data. We may share limited information only in the following situations:

• Service providers: Trusted third parties that help us operate the Service (such as payment processors, analytics, and hosting providers) may process your data on our behalf, under strict confidentiality and security obligations.
• Legal requirements: We may disclose information if required by law, regulation, or valid legal request, or to protect our rights, users, or the public.

4. Data Storage & Security

We use industry-standard security measures to protect your information against unauthorized access, alteration, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Where possible, sensitive content such as scanned documents and signatures is stored securely and may be kept locally on your device based on your usage and settings.

5. Your Rights & Choices

• You can view and manage your scans, documents, and surveys within the app and delete them where supported.
• You may update your account information (such as phone number or profile details) through the app where this functionality is available.
• You may uninstall the app at any time, which will delete app data stored on your device. Server-side data (such as account, subscription, and survey records) may be retained as required for legal, accounting, or security reasons.

6. Children's Privacy

TASKBOX is not specifically targeted at children under 13. If you believe a child has provided us with personal information without appropriate consent, please contact us so we can take steps to remove such information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact our support team at support@coretexsystems.no or via the contact options available inside the TASKBOX app.